Your privacy is our priority
This policy provides a complete description of how your personal information is collected, used, and kept secure on the 111kk platform.
1 Introduction & Scope
111kk is a trusted online gaming platform operated for players in Bangladesh. We are firmly committed to protecting the privacy of your personal information. This Privacy Policy ("Policy") describes what information we collect when you use the 111kk website (https://111kk.lat) and its related services ("Platform"), how we use that information, and how we keep it secure.
By accessing or using the Platform, you are considered to have agreed to the terms of this Policy. If you do not agree with this Policy, please refrain from using the Platform.
2 Information We Collect
111kk collects the following types of information in order to operate the Platform properly and provide quality service:
2.1 Information You Provide Directly
When you open an account, use our services, or contact us, the information you provide includes:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential details (up to division and district level)
- Identity verification document details (where applicable)
- Payment information — bKash, Nagad, or Rocket account number (for financial transactions)
- Messages and requests sent to customer support
2.2 Automatically Collected Information
Certain technical information is collected automatically while you use the Platform, including:
- IP address and device identification information
- Browser type, version, and language settings
- Pages visited, session duration, and click data
- Referral URLs and search terms
- Login time and date records
- Gaming activity and transaction history
2.3 Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, ensure Platform functionality, and maintain security. Session cookies are deleted when you close your browser, while persistent cookies are stored for a set period. You can manage cookies through your browser settings, though this may limit some Platform functionality.
3 Purpose of Data Use
111kk uses your collected information only for specific and legitimate purposes. Each purpose listed below is directly related to the proper operation of the Platform and your benefit:
- Account creation and management: Information is needed to verify, secure, and manage your account.
- Service delivery: To operate gaming, betting, and payment-related services smoothly.
- Processing financial transactions: To carry out deposits and withdrawals via bKash, Nagad, and Rocket.
- Identity and age verification: To ensure that only individuals aged 21 or above are using the Platform.
- Fraud prevention: To detect suspicious activity and keep the Platform and its users secure.
- Customer support: To properly resolve your complaints, questions, and requests.
- Platform improvement: To analyze user experience and improve service quality.
- Responsible gaming: To identify unusual gaming behavior and provide necessary assistance.
- Legal compliance: To comply with applicable laws and regulations.
4 Disclosure and Sharing of Data
111kk may share your information with third parties only in very limited circumstances and under strict controls. We never sell, rent, or exchange your information for commercial purposes.
4.1 Service Provider Partners
We work with trusted service providers for payment processing (bKash, Nagad, Rocket), technical infrastructure maintenance, and fraud prevention. These partners are given access only to the information necessary to perform their designated tasks and are required to comply with our privacy standards.
4.2 Legal Requirements
We may disclose necessary information in response to court orders, legal processes, or valid requests from competent authorities. This includes:
- Compliance with court warrants or judicial orders
- Assisting with criminal investigations
- Supporting relevant authorities in preventing financial crimes
- Protecting someone's life or safety in an emergency
4.3 Business Transfers
In the event of a future business merger, acquisition, or asset transfer, your information may be transferred. In such cases, we will notify you in advance and the new entity will also be bound by this Privacy Policy.
5 Data Security Measures
111kk applies industry-standard technical and organizational measures to protect your information. Our security framework is built on the following pillars:
- SSL/TLS encryption: All data transmitted between the Platform and your browser is protected by the highest standard of encryption.
- Secure data storage: Your information is stored on encrypted servers with strictly controlled access.
- Payment security: All financial transactions (bKash, Nagad, Rocket) are processed through secure gateways.
- Access controls: Only authorized personnel have access to specific data, and every access is logged.
- Regular security reviews: Security assessments are conducted regularly to identify system vulnerabilities.
- Staff training: Our team members receive regular training on best practices for data protection.
6 Data Retention Period
111kk retains your information only for as long as necessary. We consider the following factors when determining retention periods:
- Active accounts: All relevant information is retained for as long as your account remains active.
- Financial transaction records: Transaction data is retained for a specified period for legal and audit purposes.
- After account closure: Even after an account is closed, some information may be kept for a defined period to meet legal obligations.
- Security-related information: May be retained for as long as necessary for fraud prevention and investigation purposes.
Once the applicable retention period has ended, we securely and permanently delete or anonymize your information.
7 Your Rights
As a 111kk user, you have the following rights regarding your personal information. To exercise these rights, please contact our support team:
7.1 Right of Access
You may request to know what information we hold about you.
7.2 Right to Rectification
If there are any inaccuracies or errors in your information, you may request that they be corrected.
7.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted, though some data may need to be retained due to legal obligations.
7.4 Right to Restrict Processing
If you have objections to how your information is being processed, you may request that processing be restricted in specific cases.
7.5 Right to Portability
You may request a copy of the information you provided directly, in a portable format.
8 Protection of Minors
111kk is an adults-only gaming platform. We provide services only to individuals aged 21 or above. We do not knowingly collect information from minors.
If we learn that a minor (under the age of 21) is using our Platform, we will immediately:
- Suspend the account in question;
- Securely delete all of the minor's information from our systems;
- Review any financial transactions that may have taken place.
If you believe a minor is using our Platform, please notify us at [email protected].
21+ For individuals aged 21 and above only.
9 Third-Party Services
The 111kk platform may contain content from game providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, PG Soft, JILI, Microgaming, and NetEnt. These providers may have their own privacy policies and are independently responsible for the processing of your information on their platforms.
Payment service providers — bKash, Nagad, and Rocket — operate under their own data policies. When you use the services of these providers, their terms and privacy policies apply.
111kk is not responsible for the data practices of third parties, and you are advised to review the privacy policy of the relevant organization.
10 Policy Changes
111kk periodically reviews and updates this Privacy Policy. If any significant changes are made to the Policy, we will notify you in the following ways:
- By displaying a special notice on the Platform;
- By sending a notification to your registered email address.
If you continue to use the 111kk Platform after any changes, you are considered to have given your consent to the revised Policy. We recommend that you review this page regularly.
11 Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our support team. We provide assistance in both Bengali and English, 24/7.
For more information, visit our FAQ page or read the Responsible Gaming guidelines.